Terms & Privacy

1. Acceptance and Scope

By accessing or using Ang Kaalaman ("Platform"), you agree to this Terms & Privacy document. This page combines our platform terms, privacy practices, refund terms, and Google Analytics policy.

If you do not agree with these terms, do not use the Platform.

2. Educational Purpose Only - Not Legal Advice

AI-generated outputs, including chat responses, legal analyses, quizzes, flashcards, and case digests, are drafts for informational, educational, and research use only.

No attorney-client relationship, legal privilege, confidential legal advice, or professional representation is created by using the Platform or by receiving AI-generated content.

You are responsible for verifying legal information with official sources and consulting qualified legal counsel where appropriate.

3. AI Limitations and User Responsibility

Our platform uses AI systems that can produce inaccurate or incomplete outputs.

• AI may produce errors, outdated statements, or non-existent citations.
• AI outputs should not be treated as authoritative legal conclusions.
• You must independently validate outputs before reliance.

4. AI Chat and Case Digest Tools

The Chat and Case Digest tools help users explore legal topics, summarize materials, and draft research notes. They do not replace official sources, professional judgment, or advice from a qualified lawyer.

• Chat responses, case digests, source cards, citations, linked cases, and generated PDFs are AI-assisted drafts and may contain mistakes, omissions, or outdated information.
• You must verify citations, linked cases, source cards, retrieved materials, and digests against official court, government, publication, or other authoritative sources before relying on them.
• When you provide supported source URLs or ask the Platform to retrieve materials, those URLs and related fetched or extracted context may be processed and stored to provide the feature, troubleshoot errors, and maintain service integrity.
• Chat histories, case digest histories, generated titles, notes, citations, and source details may be saved, searchable, and available in your account history unless deleted or otherwise removed through available account controls.
• Do not submit confidential, privileged, sensitive, or third-party personal data unless you have the right to do so and accept the processing described in this page.

5. Acceptable Use

You agree not to use the Platform for unlawful or harmful purposes, including:

• Violating applicable laws or regulations.
• Academic dishonesty, plagiarism, or cheating.
• Abusive, fraudulent, or malicious behavior.
• Attempting unauthorized access, reverse engineering, or service disruption.

6. Account and Service Operations

You are responsible for maintaining the security of your account credentials and for activity under your account.

We may suspend, restrict, or terminate access for violations of these terms, security concerns, abuse, or legal compliance requirements.

7. LX Credits and Refund Terms

LX Credits are prepaid digital units used to access eligible AI features.

• Credits are generally non-transferable and non-refundable.
• Unused credits do not expire while your account remains active.
• Charges may vary by model, tier, token use, generation mode, retries, and provider pricing.
• Displayed LX estimates are estimates unless the Platform explicitly identifies a final charge.
• Chat sends, regenerations, and premium case digests may deduct LX Credits after successful generation.
• Stopped, interrupted, or partially completed outputs may be saved without normal completion guarantees, including complete citations, formatting, PDF generation, or source processing.

Refunds may be considered in exceptional cases:

• Duplicate charge.
• Payment captured but credits not delivered.
• Platform-side technical failure preventing credit use for an extended period.

For refund requests, email [email protected] within 7 days of transaction date with transaction details and issue description.

8. Information We Collect

We may collect the following categories of information:

• Account Data: Registration details, login method, and profile information.
• Usage Data: AI prompts, outputs, chat titles, reasoning or tool steps, citations, retrieved context, source URLs, digest notes, generated digests, generated PDFs, study sessions, and feature interaction data.
• Transaction Data: LX credit purchases, balances, and usage records.
• Technical Data: IP address, user agent, browser/device details, request metadata, PDF generation metadata, model and cost metrics, tool invocation events, and the Google Analytics measurements described in Section 13.

9. How We Use Information

We use personal data to:

• Provide and improve platform services.
• Generate, save, retrieve, search, and display chat sessions, case digests, citations, source context, and generated PDFs.
• Authenticate users and secure accounts.
• Calculate estimates, deduct LX Credits, process transactions, reconcile usage, and handle related support requests.
• Operate analytics, abuse prevention, and reliability monitoring.
• Comply with legal obligations.

10. Legal Basis and Data Rights

We process personal data under lawful bases recognized by applicable law, including consent, contract performance, legitimate interest, and legal obligation.

Subject to applicable law (including the Philippine Data Privacy Act), you may request access, correction, deletion, objection, portability, or other rights by contacting us.

11. Data Sharing and Third Parties

We use third-party providers to operate the service. Content and metadata may be processed by provider categories such as AI model providers, search and retrieval providers, infrastructure providers, analytics providers, authentication providers, storage providers, payment or transaction processors, and security providers as needed to provide services, maintain security, troubleshoot issues, prevent abuse, and meet legal requirements.

We do not sell personal data as part of ordinary Platform operations. Third-party processing is limited to operational purposes and subject to the applicable provider terms, data processing arrangements, or service controls available to us.

12. Data Security and Retention

We implement technical and organizational safeguards to protect personal data. We retain data only as long as necessary for service delivery, legal compliance, dispute resolution, and legitimate operational needs.

Deleting chat sessions or case digests removes them from active account history where the Platform provides that control. Related logs, LX transactions, model and cost metrics, backups, abuse records, security records, and legally required records may remain for operational, security, accounting, dispute resolution, or compliance purposes.

MCP Host Connections

If you connect Claude, Gemini, or ChatGPT through the private-beta MCP service, the selected host receives your query and returned excerpts and may retain them under its own policy. Ang Kaalaman may send the query to its configured embedding provider and, after entitlement and separate host-export and external-rerank checks, may send the query and bounded text-only candidate excerpts to its configured rerank provider.

We retain the bounded query and sanitized result for staff relevance, abuse, billing, and support review for at most 30 days. Queries may include sensitive personal facts or exam material, so avoid unnecessary confidential information.

A successful non-empty retrieval costs 5 LX + actual rerank at 1.00x, capped at 6 LX total. The rerank portion has no markup and is capped at 1 LX in the private beta.

13. Google Analytics Policy

We use Google Analytics 4 (GA4) to understand how the Platform is used, so we know what to fix and build next. It runs on our homepage and public pages (such as case digests, laws, justices, and search readers) and on our AI tools (such as AI Chat, the Case Digest Generator, Suggested Answer, quizzes, flashcards, essay practice, and search results). It does not run on election voting pages or staff pages, and we never use it for advertising.

GA4 runs in Google's consent mode, so what it collects depends on your choice:

• Without your permission (before you choose, or after you click No thanks): GA4 sets no analytics cookies and receives no user ID. Your browser still sends Google basic, cookieless measurements of your visit, such as the page address (without search terms or other query text), the page title, the referring page address, how long the page stayed open, your browser and device details, and an approximate location that Google derives from your IP address. Google uses these to estimate overall usage. They do not let us recognize you from one visit to the next.
• With your permission (after you click Allow analytics): GA4 may also set first-party analytics cookies, so it can tell new visits from return visits and follow a visit across pages. If you are logged in, we also send your internal account number (never your name or email address) so that your visits on different devices count once.

Either way:

• Advertising storage, ad personalization, and Google signals are always off.
• We remove query strings, such as your search terms, from every page address we send, and we replace the IDs of your chats, digests, and study sessions with a placeholder.
• We never send your AI prompts, questions, answers, or chat titles to Google Analytics.
• Google states that GA4 does not log or store IP addresses.

We rely on your consent for analytics cookies, and on our legitimate interest in keeping the Platform working and improving it for cookieless measurement. Your choice is saved in your browser, and you can change it anytime with Cookie Settings in the site footer. If you click No thanks, we delete the Google Analytics cookies we can reach, and we may ask again after 7 days.

14. Limitation of Liability

To the fullest extent permitted by law, Ang Kaalaman and its operators are not liable for indirect, incidental, special, consequential, or punitive damages arising from platform use, inability to use, or reliance on AI-generated content.

15. Updates to This Terms & Privacy Page

We may revise this page from time to time. Continued use of the Platform after updates constitutes acceptance of the revised terms.

16. Contact

For legal, privacy, or refund concerns, contact [email protected].