Terms & Privacy

1. Acceptance and Scope

By accessing or using Ang Kaalaman ("Platform"), you agree to this Terms & Privacy document. This page combines our platform terms, privacy practices, refund terms, and Google Analytics policy.

If you do not agree with these terms, do not use the Platform.

2. Educational Purpose Only - Not Legal Advice

AI-generated outputs, including chat responses, legal analyses, quizzes, flashcards, and case digests, are for informational and educational use only.

You are responsible for verifying any legal information with official sources and consulting qualified legal counsel where appropriate.

3. AI Limitations and User Responsibility

Our platform uses AI systems that can produce inaccurate or incomplete outputs.

• AI may produce errors, outdated statements, or non-existent citations.
• AI outputs should not be treated as authoritative legal conclusions.
• You must independently validate outputs before reliance.

4. Acceptable Use

You agree not to use the Platform for unlawful or harmful purposes, including:

• Violating applicable laws or regulations.
• Academic dishonesty, plagiarism, or cheating.
• Abusive, fraudulent, or malicious behavior.
• Attempting unauthorized access, reverse engineering, or service disruption.

5. Account and Service Operations

You are responsible for maintaining the security of your account credentials and for activity under your account.

We may suspend, restrict, or terminate access for violations of these terms, security concerns, abuse, or legal compliance requirements.

6. LX Credits and Refund Terms

LX Credits are prepaid digital units used to access eligible AI features.

• Credits are generally non-transferable and non-refundable.
• Unused credits do not expire while your account remains active.

Refunds may be considered in exceptional cases:

• Duplicate charge.
• Payment captured but credits not delivered.
• Platform-side technical failure preventing credit use for an extended period.

For refund requests, email aljon@stcloud.io within 7 days of transaction date with transaction details and issue description.

7. Information We Collect

We may collect the following categories of information:

• Account Data: Registration details, login method, and profile information.
• Usage Data: AI prompts/outputs, study sessions, and feature interaction data.
• Transaction Data: LX credit purchases, balances, and usage records.
• Technical Data: IP address, browser/device details, and request metadata.

8. How We Use Information

We use personal data to:

• Provide and improve platform services.
• Authenticate users and secure accounts.
• Process LX credit transactions and related support requests.
• Operate analytics, abuse prevention, and reliability monitoring.
• Comply with legal obligations.

9. Legal Basis and Data Rights

We process personal data under lawful bases recognized by applicable law, including consent, contract performance, legitimate interest, and legal obligation.

Subject to applicable law (including the Philippine Data Privacy Act), you may request access, correction, deletion, objection, portability, or other rights by contacting us.

10. Data Sharing and Third Parties

We use third-party providers to operate the service (for example, authentication, infrastructure, storage, and AI processing). Data is shared only as needed to provide services, maintain security, and meet legal requirements.

11. Data Security and Retention

We implement technical and organizational safeguards to protect personal data. We retain data only as long as necessary for service delivery, legal compliance, dispute resolution, and legitimate operational needs.

12. Google Analytics Policy

We use Google Analytics 4 (GA4) only on selected public pages to understand general usage patterns and improve user experience.

• GA4 is consent-gated through our cookie banner.
• No analytics tracking starts until you click Accept.
• Analytics cookies are optional. You can decline and continue using the site.
• We configure IP anonymization and disable ad personalization signals.
• Tracked page path is sanitized and excludes URL query strings.

To withdraw consent after accepting, clear the local preference in your browser storage and choose again when prompted.

13. Limitation of Liability

To the fullest extent permitted by law, Ang Kaalaman and its operators are not liable for indirect, incidental, special, consequential, or punitive damages arising from platform use, inability to use, or reliance on AI-generated content.

14. Updates to This Terms & Privacy Page

We may revise this page from time to time. Continued use of the Platform after updates constitutes acceptance of the revised terms.

15. Contact

For legal, privacy, or refund concerns, contact aljon@stcloud.io.